FinSA Ombudsman Affiliation
FinSA Ombudsman & Mediation services in Finance
Terraxis is a neutral and impartial financial mediation center that handles financial disputes through alternative dispute resolution methods. Our experienced and recognised FinSA mediators handle all mediation procedures between financial service providers and their clients in a timely manner.
Why Terraxis?
Terraxis is a Mediation & Ombudsman Body recognised by the Federal Department of Finance of Switzerland as per the Financial Services Act FinSA.
Join Terraxis to fulfill your obligation under FinSA article 77.
Confidentiality
We are not linked to any organisation or association and can guarantee you a strict neutral and confidential mediation process.
Efficiency
We are experienced and qualified mediators from the Banking - Fund - Asset & Wealth Management industries.
2025 FinSA Affiliation
Click "Register here" below and complete the form.
- Via Credit card, affiliation is instant. You will receive both your invoice and PDF certificate by email.
- Via bank transfer, you will first receive your invoice and upon receipt of payment, your PDF certificate.
Valid from 1 January to 31 December 2025. No automatic renewal. Questions? Please read the FAQ below.
Price (excl. VAT)
Affiliation 2025:
- 300 CHF per year and per company
- Deductible from FinSA and commercial mediation fees
FinSA Mediation:
- 300 CHF per hour (affiliated companies)
- 400 CHF for other companies
- No administration fees - Flat fee on request
Payment method
By credit card or bank transfer. Bank details below:
Beneficiary : Terraxis SA, CHE-232.541.005
Rue de la Tour-de-l'Ile 1, 1204 Geneva
Account number: 240 -895979.01D
IBAN : CH 49 0024 0240 8959 7901 D
BIC : UBSWCHZH80A
Note : Ombudsman Affiliation (art. 77 FinSA)
Documents
FAQ
Fees
Yes. We encourage you to use the power of mediation to resolve your potential business disputes. To do this, we automatically deduct the FinSA affiliation fees from any commercial mediation.
We do not charge cancellation fees. The 2024 affiliation will automatically end at the end of the validity period (31 December 2024). The 2025 affiliation will be offered to our affiliates in 2024 and will remain at their sole decision.
There is no automatic renewal and our affiliates are not required to renew their membership if they no longer wish to or need it.
No, we do not charge such fees. There are no registration fees or processing fees to pay and you only pay the affiliation price mentioned in #02 above which includes all costs associated with your affiliation.
Yes, the price is per entity/company and not per number of advisors (art. 3 & 29 FinSA).
General
Please contact us by email or telephone.
Affiliation is instant with payment by credit card. It will take approximately 24 hours in the case of a bank transfer and as soon as it is made.
Yes, please contact us for memberships and group pricing.
No, you are entirely free to choose and join the mediation body of your choice.
31 December 2025, regardless of when you registered.
Yes, Terraxis will inform directly the Federal Departement of Finance (FDF) of your entity's affiliation in a separate process where you do not need to intervene. This is done on an annual basis according to FinSA art. 86 and is part of the duties of Terraxis within the meaning of the FinSA.
Yes, it is entirely possible to do FinSA mediation with Terraxis even if you are affiliated with another mediation body.
