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Jérémie Girod

General Manager - Sworn FinSA Mediator & Commercial Arbitrator

Geneva, Switzerland

Jérémie Girod, Director of Terraxis SA, is a highly experienced specialist in alternative dispute resolution (ADR). He regularly supports companies as a workplace mediation expert, helping them build resilient, compliant, and psychologically safe workplaces.

Jérémie is a certified commercial mediator (CSMC and CMAP-ESCP) sworn in before the Geneva Council of State, and a Gafta arbitrator in the agri-commodity sector. He is also a FinSA Ombudsman accredited by the Swiss Federal Department of Finance.

Jérémie is in charge of the Mediation Workshops and the commercial mediation chapter of the Fédération Genevoise Médiation FGeM as a volunteer member. He holds a master's degree in Economics & Business Management from the University of Paris II Pantheon Assas (1995).

Cyrille Franck

Mediation Quality Manager - Sworn Mediator & Member of the Groupement européen des magistrats pour la médiation (GEMME).

Geneva, Switzerland

Cyrille Franck is a specialist in conflict prevention and resolution. He supports businesses and public sector organisations facing complex interpersonal challenges, particularly in intercultural environments and situations involving difficult personalities.

As a lecturer, supervisor and mentor, he contributes to the development of high professional standards through the supervision of reflective practice groups and the evaluation of professional support and conflict management programmes.

Cyrille is a member of the Groupement européen des magistrats pour la médiation (GEMME). He holds a Master's degree in Law, Economics and Management from the University of Bourgogne and a University Diploma in Mediation and Negotiation from the University of Nîmes.

Delphine Grandin

FinSA Mediator

Geneva, Switzerland

Delphine Grandin, financial mediator at Terraxis SA, is a former risk officer in Trade finance & Private banking. Having worked in banking, trading, fund management companies for the last twenty years allowed her to lead up to a wide variety of positions and activities.

Delphine is recognized as practitioner for Alternative Dispute Resolutions as Mediator.

She is member of the Professional Chamber of Mediation and Negotiation - CPMN Delphine holds in Bachelor’s in Finance & Marketing from Anglia Polytechnic University, UK (1997) and completed with a certification in Professional Mediation (2019).

Georges Gherardi

Sworn FinSA Mediator

Geneva, Switzerland

Georges Gherardi worked his career as the head of lombard loan at UBS Bank. He has a long experience in mediation that led him to chair the Fédération Genevoise de Médiation FGeM for the past two years.

He is actively involved in drafting the law for the development of mediation in the canton of Geneva. Georges holds a master's degree in mediation and was a reference during the development of the LPP in Switzerland.

He is a sworn mediator by the Geneva Council and a CSMC & FSM accredited mediator.

He has been recognized by the French government in 2014 for his work as a mediator and has been awarded the French Sécurité Intérieure gold medal.

Alternative Dispute Resolution Services: Mediation, Arbitration, & Ombudsman. Fostering psychological safety in the workplace through relationship engineering, enhancing company performance, and building a Fearless Organization.


Contact details
  • Terraxis SA
    Rue de la tour de l’Ile 1
    1204 Genève

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