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Case Studies

Examples & Results of our workplace relations services

At Terraxis, we help organisations resolve workplace challenges through mediation, investigations, employee support, and conflict resolution services.

Explore our case studies to see how we deliver practical, confidential, and lasting solutions for healthier workplace relationships.

Need support with a workplace challenge?

Contact us for a confidential discussion with one of our experts.

Invest in your people - Invest in your future.

Case Studies

Early Mediation

Workplace Mediation Case Study

When personal integrity, team cohesion, and organisational performance were at risk, a workplace conflict had escalated beyond a simple disagreement. Both parties believed their professional standing and personal values were under threat, creating a breakdown in trust, communication, and collaboration ... 

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Conflict Investigation

Independent Workplace Investigation Case Study

A multinational organisation in Switzerland faced escalating internal conflict, loss of psychological safety, and serious concerns regarding its work environment. Following several investigation triggers, including allegations of discrimination and workplace misconduct, the organisation commissioned independent external investigators through Terraxis. The investigation provided an objective factual record, identified critical misconduct, recommended appropriate corrective action, and strengthened organisational trust and compliance...

Read more here

    Our Clients Share Their Experiences

    Giwrgos Mouzakis
    ★★★★★

    "I had a case to resolve with a financial advisory company I was collaborating/hired for my investments. Because the case was not moving to any resolution or potential agreement, my lawyer strongly advised me to contact Terraxis and file for a mediation. This was the best advice and move I could have thought of because once the mediation was filed things changed dramatically towards the positive side for my case. The fact Terraxis was involved in the process helped to open the discussion channel and push the other party to sit for discussions and resolution without even having to go through the mediation process. I strongly recommend Terraxis and I am thankful for their support and engagement!"

    Giwrgos Mouzakis
    Miles Trumper
    ★★★★★

    "After many months of struggling to resolve an issue with my pension supplier, I turned to Terraxis for help. After they got involved, the pension supplier resolved the issue quickly. They were very supportive and quick to react to my request for help."

    Miles Trumper
    Xanthie Christoforatou
    ★★★★★

    "Smooth collaboration, through a well-structured approach with attention to detail and straight forward communication. Their mediation was fundamental to resolve my case."

    Xanthie Christoforatou
    Julien
    ★★★★★

    "Je tiens à vous remercier pour votre aide et votre excellent travail dans le confilit qui nous lie à notre employée. Grâce à vous, nous sommes arrivés à une solution qui est bien au-delà de nos espérances."

    Julien
    Cyrus Siassi
    ★★★★★

    "L'animation de l'atelier médiation a été très optimale. Le scénario proposé, les intervenants et le déroulement de l'atelier ont permis de mettre en œuvre et de bien illustrer les techniques et principes régissant le processus spécifique de la médiation."

    Cyrus Siassi
    Karine Culerier
    ★★★★★

    "J’ai rencontré Jérémie Girod par hasard et j’ai découvert Terraxis et la médiation. Au delà de l’aspect très structuré du processus de médiation que pratique Terraxis, il y a un réel engagement permanent dans l’application du respect et la recherche des mots justes. Terraxis est sans l’ombre d’un doute une référence!"

    Karine Culerier
    Yves Neuenschwander
    ★★★★★

    "Professionnalisme et réactivité. La prestation fournie par Terraxis a répondu pleinement à nos attentes et a permis à notre société de débloquer une situation compliquée. Je recommande M. Girod sans hésiter."

    Yves Neuenschwander
    Zacharie Maurer
    ★★★★★

    "Terraxis nous a permis de trouver une solution rapidement grâce à ses services de médiation performants et sur mesure."

    Zacharie Maurer
    Stéphane Jacquat
    ★★★★★

    "Un commentaire pour vous faire part de ma grande satisfaction dans les compétences de Terraxis. Je recommande chaleureusement."

    Stéphane Jacquat
    Isabelle Raboud
    ★★★★★

    "Magnifique et bien centré"

    Isabelle Raboud

    Choosing Terraxis ensures peace of mind, as you can be confident your company upholds the highest ethical standards, protects whistleblowers, and safeguards its reputation. Ultimately, this leads to enhanced organizational performance.

    Ready to create a more transparent and trustworthy workplace?

    Our Expertise

    We deliver confidential Alternative Dispute Resolution (ADR) and relationship engineering solutions to resolve friction, ensure compliance, and protect team well-being.

    • Workplace Conflict & Mediation:
      Neutral mediation, early dispute prevention, and relationship engineering to repair team dynamics and restore psychological safety.

    • Support & Well-Being (EAP / PoT):
      Independent Person of Trust (PoT) and Employee Assistance Programs to support staff facing burnout, stress, or interpersonal issues.

    • Investigations & Compliance:
      Impartial workplace investigations, secure whistleblower channels, and neutral Ombudsman services to mitigate governance risks.

    • Commercial & Financial Mediation:
      B2B dispute resolution and FinSA ombudsman services to protect vital business partnerships without costly litigation.

    Our approach to workplace relations & conflict resolution

    We combine absolute neutrality, strict confidentiality, and human-centric resolution to turn workplace tension into lasting alignment.

    • Early De-escalation: We intervene quickly with unbureaucratic processes, preventing minor issues from escalating into legal or operational crises.
    • Tailored Interventions: From informal coaching to formal, evidence-backed investigations, we adapt our methods to your culture and legal requirements.
    • Sustainable Outcomes: We empower parties to build their own workable solutions, rebuild trust, protect employee well-being, and strengthen organisational resilience.

    Ready to strengthen your workplace?

    Whether you are managing a workplace conflict, conducting an internal investigation, implementing a whistleblowing program, or seeking support for employee wellbeing, Terraxis is here to help.

    Speak with a Terraxis Expert Today →

    Confidential. Independent. Solution-Focused.

    Ready to build a more ethical and transparent workplace?

    Contact Terraxis today.
    Call us at +41 22 732 61 19 or visit our website to learn more.

    Alternative Dispute Resolution Services: Mediation, Arbitration, & Ombudsman. Fostering psychological safety in the workplace through relationship engineering, enhancing company performance, and building a Fearless Organization.


    Contact details
    • Terraxis SA
      Rue de la tour de l’Ile 1
      1204 Genève

    • Mail This email address is being protected from spambots. You need JavaScript enabled to view it.